Privacy Policy

Last updated: 23 February 2026

1. Who we are

Electrolyse is operated by VACSO ("we", "us", "our"), an Australian organisation based in Sydney, New South Wales. We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What information we collect

We may collect the following personal information:

• Waitlist signup: your email address
• Account creation (via Google OAuth): your name, email address, and profile picture as provided by Google
• Usage data: pages visited, features used, and interaction data to improve our service
• Technical data: IP address, browser type, device information, and cookies

3. How we use your information

We use your personal information to:

• Provide and operate the Electrolyse platform
• Send you updates about the waitlist and product launches (with your consent)
• Improve our services and user experience
• Comply with legal obligations

We will not use your personal information for direct marketing without your consent, in accordance with the Spam Act 2003 (Cth).

4. How we store your information

Your data is stored securely using industry-standard encryption. We use the following third-party services to process and store data:

• Railway (hosting) — servers located in the United States
• Brevo (email/waitlist) — EU-based, GDPR compliant
• Cloudinary (media storage) — data may be stored internationally
• Google (authentication) — subject to Google's privacy policy

By using Electrolyse, you consent to the transfer of your data to these overseas services as permitted under APP 8 of the Privacy Act 1988.

5. Cookies

We use essential cookies to maintain your session and authentication state. We do not use advertising or third-party tracking cookies. You can disable cookies in your browser settings, but this may affect the functionality of the platform.

6. Your rights

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

7. Data retention

We retain your personal information only for as long as necessary to provide our services or as required by law. Waitlist email addresses are retained until you unsubscribe or request deletion.

8. Children's privacy

Electrolyse is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to this policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised date.

10. Contact us

If you have questions about this privacy policy or wish to exercise your rights, contact us at:

• Email: privacy@vacso.com.au
• Address: Sydney, NSW, Australia

You may also lodge a complaint with the Office of the Australian Information Commissioner.